Delete your IKOK Field account

1. Open the secure account deletion page. Enter your workspace code, account email and password. If two-step verification is enabled, complete the requested verification.
2. Check the workspace and account shown. Review what will be deleted and retained, confirm that company records and billing remain, and type DELETE. If you are the last administrator, read and confirm the additional workspace-access warning.
3. Choose Delete my account. A completed deletion shows a confirmation and reference. Save that reference. If the connection is interrupted, use the page’s status check; do not assume deletion completed from an error or a support receipt.

Deletion permanently ends that personal login. It cannot be undone by signing in again. Accounts you have in other workspaces are separate and are not deleted.

In the app, finish any work you need to save before deleting your account. Unsynced changes and private drafts on that device are discarded when deletion completes. Uninstalling the app alone does not delete your account.

The deletion flow removes your personal login’s profile and contact details, password and security credentials, registered devices, private notes, personal notification history, voice-assistant drafts and saved transcript history, and personal reading preferences for that workspace.

When a technician profile belongs only to your login, its personal profile and contact details and location history are removed. A technician profile shared with another login remains a company record; the deletion page identifies when this applies.

Company customer, job, equipment, invoice, payment and communication records remain with the business, including work records and media you saved to those records. Your deletion does not erase other people’s accounts or the company’s integrations.

Deleting your login does not close the workspace or cancel company billing. If you are the last administrator, transfer administrator access first if the company needs to keep managing the workspace. If you proceed without another administrator, the company will need help restoring administrator access; billing continues.

To request deletion of specific personal data without deleting your account, use the privacy request form, identify the data and say that you want to keep your account. Whole-workspace closure and requests about company-managed records are separate and may require the business’s authority.

The secure deletion page works without an existing app session. If you cannot complete its identity checks, use the privacy request form or email [email protected] with the subject “IKOK Field account deletion.” Include your workspace code or company name, the account email and an address where we can reply. We may need to verify identity or authority before helping you regain the access needed to complete deletion.

Never send passwords, sign-in or recovery codes, full payment-card or bank details, identity documents or sensitive customer records in a support message. Support confirms receipt of a request; that receipt does not confirm account deletion.

To request deletion of Google Ads, Meta or relay integration data, use the privacy request form or email [email protected]. Identify your workspace or service business, the relevant account email, the advertising platform and the data you want removed. You can request deletion of this data without deleting your IKOK account. Do not send passwords, authorization tokens or payment credentials.

We may verify your identity or authority and coordinate with the business responsible for the records. Authorized workspace administrators and managers can pause or disconnect a connection. Disconnecting stops new submissions through that connection and removes its stored credentials from IKOK; it does not erase earlier integration records or revoke access in the advertising platform.

When a customer’s advertising integration data is deleted, IKOK removes local attribution details and event, delivery, attempt and receipt payload copies, and records a suppression decision. Requests already released for delivery may still complete. Audit, suppression, duplicate-prevention, event and delivery metadata, and payment-review records can remain; the business’s underlying customer and financial records are separate.

Deleting data in IKOK does not automatically delete copies held by Google, Meta or a relay provider. Their applicable deletion processes also govern those copies. See the advertising integration section of our Privacy Policy for the data shared and retention periods.

A minimal deletion receipt and action references remain so we can confirm the completed action and preserve the integrity of company records. Business, transaction and financial records may remain for the business’s ongoing relationship, applicable legal or recordkeeping obligations.

Security and fraud-prevention records, request correspondence, backups and copies held by service providers may have different retention needs. Deleting the login does not promise immediate removal of every historical record or provider-held copy.

Retention depends on the purpose of the record, the ongoing relationship, security needs and applicable legal or recordkeeping obligations; there is no single retention period for every category. Requests concerning retained personal information can be made through the privacy request form.

Read our Privacy Policy for how IKOK processes and protects information, including workspace records and support requests.